{ "info": { "_postman_id": "2b70b560-ac67-4ee1-8aa6-3863162fe025", "name": "WCR - v3 Download", "description": "# Zendesk WhatsApp Connector by Respira\n\n## Before using this API\n\nThis API will require you to have a Zendesk Suite Professional or Enterprise license. [Contact us](https://respirainternet.com/en/contactus) if you would like to learn more about getting or upgrading to Zendesk Suite Professional or Enterprise.\n\nIn order to be able to use this API, you must first complete the [Installation Procedure](https://whatsappconnector.zendesk.com/hc/en-gb/articles/6700666583443-How-to-install-the-WhatsApp-Connector-by-Respira-in-Zendesk). [Contact us](https://respirainternet.com/en/contactus) if you have queries.\n\n## More information\n\nYou can find all the information regarding the Zendesk WhatsApp Connector here:\n\n[https://whatsappconnector.zendesk.com/hc/en-gb](https://whatsappconnector.zendesk.com/hc/en-gb)\n\n## About Respira Internet\n\nWe are a Zendesk Partner located in Madrid, Spain.\n\nWe provide Zendesk consulting services, training, applications, and integrations for business of all sizes.\n\nWe are WhatsApp specialists, and Zendesk experts with years of experience.\n\nMore information on our website: [https://respirainternet.com/en/home](https://respirainternet.com/en/home)", "schema": "https://schema.getpostman.com/json/collection/v2.1.0/collection.json", "_exporter_id": "7369582", "_collection_link": "https://warped-shuttle-9933.postman.co/workspace/Respira~c868f92e-6c96-4eca-95fb-1bd763f50e30/collection/7369582-2b70b560-ac67-4ee1-8aa6-3863162fe025?action=share&source=collection_link&creator=7369582" }, "item": [ { "name": "Send WhatsApp Messages", "request": { "method": "POST", "header": [], "body": { "mode": "urlencoded", "urlencoded": [ { "key": "template_name", "value": "{{test_template}}", "type": "text" }, { "key": "language", "value": "{{test_language}}", "type": "text" }, { "key": "omit_ticket_creation", "value": "true", "description": "Omitting ticket creation makes the whole process faster, but you don´t get your Zendesk instance updated.", "type": "text" }, { "key": "ticket_id", "value": "0", "description": "Set the Zendedsk ticket_id you want to be updated with tags and private notes regarding your WhatsApp Message", "type": "text", "disabled": true }, { "key": "tags", "value": "add_this_tag,add_this_tag_too", "type": "text", "disabled": true }, { "key": "add_to_queue", "value": "true", "description": "Messages will only be delivered immediately if there is just one message, and add_to_queue is set to false or not present. Otherwise, the messages will be queued.", "type": "text", "disabled": true }, { "key": "origin", "value": "my_origin", "type": "text", "disabled": true }, { "key": "messages[0][phone]", "value": "{{test_phone}}", "type": "text" }, { "key": "messages[0][name]", "value": "John", "type": "text", "disabled": true }, { "key": "messages[0][email]", "value": "useremail@useremails.com", "type": "text", "disabled": true }, { "key": "messages[0][ri_body_param_1]", "value": "aa", "type": "text", "disabled": true }, { "key": "messages[0][ri_body_param_2]", "value": "bb", "type": "text", "disabled": true }, { "key": "messages[0][ri_body_param_3]", "value": "cc", "type": "text", "disabled": true }, { "key": "messages[0][ri_body_param_4]", "value": "dd", "type": "text", "disabled": true }, { "key": "messages[0][ri_body_param_5]", "value": "ee", "type": "text", "disabled": true }, { "key": "messages[0][ri_body_param_6]", "value": "ff", "type": "text", "disabled": true }, { "key": "messages[0][ri_body_param_7]", "value": "gg", "type": "text", "disabled": true }, { "key": "messages[0][ri_body_param_8]", "value": "hh", "type": "text", "disabled": true }, { "key": "messages[0][ri_body_param_9]", "value": "ii", "type": "text", "disabled": true }, { "key": "messages[0][ri_body_param_10]", "value": "jj", "type": "text", "disabled": true }, { "key": "messages[0][ri_body_param_11]", "value": "kk", "type": "text", "disabled": true }, { "key": "messages[0][ri_body_param_12]", "value": "ll", "type": "text", "disabled": true }, { "key": "messages[0][ri_body_param_13]", "value": "mm", "type": "text", "disabled": true }, { "key": "messages[0][ri_body_param_14]", "value": "nn", "type": "text", "disabled": true }, { "key": "messages[0][ri_body_param_15]", "value": "oo", "type": "text", "disabled": true }, { "key": "messages[0][ri_body_param_16]", "value": "pp", "type": "text", "disabled": true }, { "key": "messages[0][ri_body_param_17]", "value": "qq", "type": "text", "disabled": true }, { "key": "messages[0][ri_body_param_18]", "value": "rr", "type": "text", "disabled": true }, { "key": "messages[0][ri_body_param_19]", "value": "ss", "type": "text", "disabled": true }, { "key": "messages[0][ri_body_param_20]", "value": "tt", "type": "text", "disabled": true }, { "key": "messages[0][ri_footer_param_1]", "value": "11", "type": "text", "disabled": true }, { "key": "messages[0][ri_footer_param_2]", "value": "22", "type": "text", "disabled": true }, { "key": "messages[0][ri_footer_param_3]", "value": "33", "type": "text", "disabled": true }, { "key": "messages[0][ri_footer_param_4]", "value": "44", "type": "text", "disabled": true }, { "key": "messages[0][ri_footer_param_5]", "value": "55", "type": "text", "disabled": true }, { "key": "messages[0][ri_header_type]", "value": "image", "type": "text", "disabled": true }, { "key": "messages[0][ri_header_link]", "value": "https://mysite.com/my-logo.png", "type": "text", "disabled": true }, { "key": "messages[0][delivery_date]", "value": "2027-05-22", "type": "text", "disabled": true }, { "key": "messages[0][delivery_time]", "value": "19:00", "type": "text", "disabled": true }, { "key": "messages[0][iana_timezone]", "value": "Europe/Rome", "type": "text", "disabled": true } ] }, "url": { "raw": "{{api_url}}/messages/", "host": [ "{{api_url}}" ], "path": [ "messages", "" ] } }, "response": [] }, { "name": "Get Info WhatsApp Message Copy", "request": { "method": "GET", "header": [], "url": { "raw": "{{api_url}}/messages/?id_single_notification={{test_id_single_notification}}", "host": [ "{{api_url}}" ], "path": [ "messages", "" ], "query": [ { "key": "id_single_notification", "value": "{{test_id_single_notification}}" }, { "key": "phone", "value": "{{test_phone}}", "disabled": true }, { "key": "template_name", "value": "{{test_template}}", "disabled": true }, { "key": "sunco_notification_id", "value": "aaaaaaaa", "disabled": true }, { "key": "origin", "value": "v3_api", "disabled": true }, { "key": "delivery_date_from", "value": "2024-01-01", "disabled": true }, { "key": "delivery_date_to", "value": "2024-12-31", "disabled": true } ] } }, "response": [] } ], "auth": { "type": "basic", "basic": [ { "key": "password", "value": "{{respira_connection_key}}", "type": "string" }, { "key": "username", "value": "{{user_email}}/token", "type": "string" } ] }, "event": [ { "listen": "prerequest", "script": { "type": "text/javascript", "packages": {}, "exec": [ "" ] } }, { "listen": "test", "script": { "type": "text/javascript", "packages": {}, "exec": [ "" ] } } ], "variable": [ { "key": "api_url", "value": "https://wcr.es/sunco/api/v3", "type": "string" }, { "key": "respira_connection_key", "value": "my-respira-connection-api-key", "type": "string" }, { "key": "user_email", "value": "my-registered-user@my-site.com", "type": "string" }, { "key": "test_template", "value": "my_awesome_template", "type": "string" }, { "key": "test_language", "value": "en", "type": "string" }, { "key": "test_phone", "value": "+34911111111", "type": "string" }, { "key": "test_id_single_notification", "value": "37", "type": "string" } ] }