About the WCR
The WhatsApp Connector by Respira (WCR) is a Zendesk App that gives Zendesk proactive WhatsApp messaging capabilities, out of the box (see product features). It is developed and maintained by Respira Internet, a Zendesk official Technology Partner and Go To Market Parnter based in Madrid, Spain.
WCR was born to solve a specific market gap—proactive WhatsApp communication—. It is backed by an agency that understands the entire Zendesk ecosystem from the inside out.
Who is Respira Internet?
Respira Internet is not just a software vendor; we are a team of former Zendesk employees and certified consultants who have dedicated their careers to perfecting the Customer Experience (CX).
Headquartered in Spain and serving a global clientele, Respira Internet acts as a technical bridge between complex business needs and Zendesk's powerful architecture. We don't just "install" tools—we engineer end-to-end solutions that help companies like Ballenoil, Bnext, and Rooser scale their support operations without losing the human touch.
Why Our Pedigree Matters for WCR Users
When you use WCR, you are leveraging the collective expertise of a team that provides:
- Advanced Technical Consulting: We specialize in bidirectional integrations and middleware development, ensuring that WCR fits into even the most complex IT stacks.
- Former Insider Knowledge: Our roots within Zendesk allow us to build extensions that are more stable, more native, and more aligned with Zendesk's long-term roadmap than generic third-party plugins.
- Security & Data Sovereignty: Because we work with enterprise-level clients at Respira Internet, we have brought that same "security-first" mentality to WCR, offering private VPC and physical server deployments.
Beyond the Connector
WCR is part of a broader mission at Respira Internet: to make working with Zendesk easy by providing the right solutions. Beyond our WhatsApp expertise, we provide full-service support for:
- Custom Application Development: Building bespoke Zendesk apps to solve unique workflow challenges.
- Data Migration: Moving millions of records securely between CRMs.
- System Integration: Connecting Zendesk to ERPs, custom databases, and external APIs.
By choosing WCR, you aren't just getting a messaging tool; you are gaining a partner with the technical depth to support your growth every step of the way.
Trusted by the Best. Built by the Experts.
Explore the full range of our technical services and see how we help businesses deliver excellent CX at the official Respira Internet website.